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Generally
All shipments are delivered with Bring who offers delivery to the post office in the store or post office. Delivery time will depend on where you want your products delivered and the time will be estimated in your checkout. We will always do what we can to ensure that you get the products you buy from us as soon as possible. We do not deliver goods on Saturday or Sunday.
Shipping cost
Your shipping cost will estimated in your checkout based on where you want your products delivered.
Your order, step by step
Order confirmation via e-mail. Your order has been received and you can check your information.
Delivery notice via e-mail. Your goods have been sent and are on their way to you. Here you will also find a tracking number.
Notification (SMS and e-mail). The package has arrived at the place of delivery. You will be given a collection code.
14 days right of withdrawal. You can return the items if you regret it.
Return
You have 30 days after you have received the item to exchange or return items. The return cost will depend on where you ship your packaged from.
Refund
Once we have processed the return, we will provide a refund. The refund will be made within 14 working days after we have processed the return of the goods.